LUMEN - Limitless Users Management ENgine


Authentication

Accounting SMS
SMS Accounting
The platform is configured as a system for the sending of professional SMS text messages with Carrier Grade service characteristics. The system uses a platform for sending the SMS text messages based on a Microsoft .NET infrastructure, and utilises a Microsoft SQL Server database.
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Single Sign-On authentication
Single Sign-On authentication
The Lumen platform makes it possible to manage SSO (Single Sign-On) authentication via the Federation of Identity Providers certified by the Public Administration, guaranteeing the possibility of combining the legitimate need to provide a secure and reliable Wi-Fi service with the aim of using the same technology to introduce members of the public to the Public Administration's e-government and informatization services.
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Registration by an operator
Registration by an operator
If an operator is available for registering users, a portal can be made available for carrying out these operations via the Internet using the H-Light® cloud platform. The appointed operator can select the account the user wishes to use, enter the user's data and then ask the system to instantly generate the valid username and password. The same account, also produced in a QR-Code format to facilitate access from a tablet and/or smartphone, is printed out using a local printer and handed over to the user.
SIM-based authentication
SIM-based authentication
The best user experience is achieved by means of a transparent authentication system, there is nothing more practical than instant access based on the user's SIM card. This new method of authentication, implemented in a specific application, is probably the most interesting development in public hotspot networks and provides internet access without the need for a username and password, requiring no kind of direct action by the user and with no specific registration process.
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Credit Card
On-Line Purchasing by Credit Card
For pay-accesses and for foreign users whose mobile phone number will not be recognised by our SMS registration system, it will nonetheless be possible to gain access to the system by purchasing by credit card via the Unicredit system.
Access via Social Networks
Access via Social Networks
The LUMEN platform makes it possible to manage Wi-Fi network access authentication using credentials which are valid for the main Social Networks. It is a very handy access regulation system, designed mainly for small hotspots (such as those in bars, restaurants, etc.). The additional value consists in the natural predisposition of the system to provide Social Marketing services, which are particularly interesting for this type of client. In particular it is possible to manage access using Facebook®, Twitter®, Google+®, Linkedin®, Microsoft® and Yahoo® credentials.
Interfacing with Management Software
Interfacing with Management Software
In all those cases in which the client has management software designed to identify his/her own clients, typically the PMS of any hotel, the platform makes it possible to manage communication between the Lumen accounting system and the management software which is meant to regulate Wi-Fi network access policies. Therefore, without having to deal directly with the management of the service, each client will be able to provide Wi-Fi access, offering his/her own users the possibility of autonomously obtaining and/or purchasing access from their own device.

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DATACENTER
Data Center
All the services are provided through the Carrier Grade Data Center, one of the most advanced in Italy in terms of redundancy, fault tolerance and disaster recovery.
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Monitoring
Monitoring
All the appliances installed are constantly and remotely monitored at our internal NOC, which enables proactive verification of the functionality of the system.
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Help Desk
24H Help Desk
Round-the-clock bilingual (Italian/English) telephone help desk support is available for location owners and/or end users for all first level remote activities. The same service is linked to a ticketing platform thanks to which it is possible to register events and manage possible transmission to the second level NOC.
Logisitc
Logistics
The complete management of logistics and also shipping status and POD (Proof of Delivery) to the customer are also managed through CRM systems.