Quality Policy

Guglielmo is a company specializing in the design and development of original hardware and software solutions for the management of large-scale or geographically distributed WiFi networks, as well as in the design, production, and marketing of products and systems for wireless coverage.

Guglielmo places particular emphasis on customization during implementation, providing an end-to-end service that relieves customers of any concerns.

This strategic approach is pursued through the implementation of the following guidelines:

• Understand customer requirements and guide customers toward the solutions that best meet their needs, adapting to their infrastructure;
• Continuously monitor new technologies and market developments, also through cooperation and active participation in international industry associations, such as the Wireless Broadband Alliance (WBA);
• Maintain an extensive range of devices and testing equipment in order to provide products and services that are always up to date;
• Ensure that products and services comply with defined requirements, customer requirements, and applicable mandatory requirements;
• Monitor and control, where applicable, design and production processes, as well as processes outsourced to external suppliers, in order to ensure the quality of the products provided;
• Continuously and proactively monitor the products and services provided, including through information obtained from after-sales activities;
• Ensure response times that meet customer expectations;
• Provide continuous internal training to ensure a high and broad level of expertise.

Management is committed to monitoring the performance of the quality management system through periodic audits and specific indicators, and conducts periodic reviews aimed at its continual improvement.